Neptune Sauna

1)What materials are used in your saunas?
All our saunas are made from 100% Canadian Western Red Cedar, known for its excellent insulation and durability.

2) What sizes are available?
We offer standardized sauna sizes, but we also specialize in custom saunas to fit your specific space requirements.

3) Do you offer shipping and installation?
Yes! We provide free shipping across the USA and offer professional installation services to ensure your sauna is set up properly.

4) What is your warranty policy?
All of our saunas come with up to a 5-year warranty, covering any defects in materials or craftsmanship.

5) Can I customize my sauna?
Absolutely! We offer a wide range of customization options, including sauna size, heater type, and additional features like windows, benches, and wood finishes.

6) What types of heaters do you offer?
We provide wood-burning, electric, and infrared heaters, all designed for optimal performance in our saunas.

7) How long does shipping take?
Most orders are shipped within 5-7 business days. Custom orders may take longer depending on the complexity of the design.