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SaunaDepotUSA Privacy Policy

Introduction:
At SaunaDepotUSA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, make purchases, or otherwise engage with our services. By using SaunaDepotUSA.com, you agree to the terms of this Privacy Policy.

  1. Information We Collect:
    We collect various types of personal information to provide you with the best experience and fulfill your orders. This includes:
  • Personal Information: Name, address, phone number, email address, and payment information.
  • Transaction Data: Information related to your purchases, including shipping and billing details.
  • Technical Data: Your IP address, browser type, device identifiers, and usage data (e.g., which pages you visit on our site).
  • Communication Data: Information from emails, phone calls, or other communications with our customer service team.
  1. How We Use Your Information:
    We use your information to improve our services and provide a seamless shopping experience. This includes:
  • Order Fulfillment: Processing and delivering your sauna, managing payments, and communicating order status.
  • Customer Service: Responding to your inquiries, requests, or complaints.
  • Marketing: Sending you promotions, product recommendations, and updates (you can opt out of marketing at any time).
  • Website Experience: Analyzing site traffic, troubleshooting issues, and improving our site’s performance.
  • Legal Compliance: Ensuring we meet legal and regulatory requirements.
  1. Information Sharing and Disclosure:
    We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners in the following cases:
  • Service Providers: Third-party companies that assist with processing payments, delivering products, or marketing.
  • Legal Obligations: When required by law to comply with legal processes or protect the rights of SaunaDepotUSA.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
  1. Data Security:
    SaunaDepotUSA takes data security seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse, including:
  • SSL Encryption: We use SSL (Secure Sockets Layer) to encrypt sensitive information during transmission.
  • Secure Payments: All transactions are processed through trusted and secure payment gateways.
  • Access Controls: Personal information is only accessible to authorized personnel and service providers.
  1. Your Privacy Rights:
    You have the following rights regarding your personal information:
  • Access: You may request access to the personal data we hold about you.
  • Correction: You can correct or update any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal data, subject to legal and regulatory retention obligations.
  • Opt-Out: You can opt out of marketing communications at any time by following the “unsubscribe” link in our emails or by contacting us.

To exercise any of these rights, please contact us at  info@saunadepotusa.com.

  1. Cookies and Tracking Technologies:
    We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
  • Remember your preferences
  • Track site traffic and performance
  • Tailor marketing efforts

You can control the use of cookies through your browser settings. Please note that disabling cookies may limit some features on our site.

  1. Changes to Our Privacy Policy:
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for updates. The “Last Updated” date at the top of this page indicates the most recent changes.
  2. Contact Us:
    If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

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